Refund & Return Policy

Contact Good Quality Parts within 30 calendar days of delivery to request a return. The part must be in the same condition in which it was delivered, must not have been altered or disassembled, and must include its original identification markings.

All returns require approval and a Return Merchandise Authorization before shipment. A return sent without authorization may be refused or delayed.

• •Parts that have been installed, modified, disassembled, or damaged after delivery
• •Electrical or electronic components after installation or removal of seals
• •Special-order items sourced specifically for the customer
• •Core deposits, labor, diagnostic charges, towing, rental vehicles, and incidental costs
• •Items marked final sale or non-returnable on the quote or invoice

Inspect your shipment when it arrives. Note visible freight damage on the carrier receipt and contact us promptly with photos. If we shipped a part that does not match the confirmed order, or if the part arrives damaged or is covered by warranty, contact us before installation or return shipping.

We may request the VIN, part number, installer diagnosis, photographs, delivery documents, and other information needed to review the request.

For an approved return caused by customer ordering information, fitment changes, or a no-longer-needed part, the customer is responsible for return freight and the original shipping charge is not refundable. A restocking fee of up to 25% may apply where stated on the order.

If Good Quality Parts confirms that an incorrect part was shipped or the shipment arrived with covered damage, we will provide return instructions and determine the appropriate shipping arrangement.

Approved refunds are issued after the returned part is received and inspected. Please allow 5–10 business days after approval for processing. Financial institutions may require additional time to post the credit.

Refunds are normally sent to the original payment method. Shipping, handling, and other non-refundable charges will be deducted where applicable and permitted by law.

Contact us immediately if you need to cancel. An order may be cancelled without a restocking charge if sourcing and shipping have not begun. Once an order has been processed or shipped, the standard return terms apply.

If we cannot ship within the promised time, we will provide an updated estimate and the options required by applicable law, which may include accepting the delay or cancelling for a prompt refund.

Email info@goodqualityparts.com or call toll-free +1 833-328-5557 with your order number, delivery date, reason for the request, and supporting photos or documents. Do not ship the part until our team provides written authorization and return instructions.

This policy does not limit rights that cannot be waived under applicable federal or state law. Order-specific terms shown on your quote or invoice may also apply.