Terms & Conditions

All customers are encouraged to read these Terms and Conditions, our Refund Policy, shipping terms, and Warranty Policy carefully before placing an order with Good Quality Parts. By placing an order through our website, through an invoice, or by phone, you agree to the applicable warranty, return, and purchase terms described in these policies and in your order documentation.

By using this website, requesting a quote, or placing an order, you agree to these terms. You must provide accurate information and use the website only for lawful purposes. If you do not agree, please do not use the site or place an order.

Quotes are based on the vehicle and part details supplied by the customer and remain subject to inventory availability and final verification. Images may be representative. Used parts can show normal cosmetic wear consistent with age and prior use.

Accurate VIN, part numbers, production dates, options, and interchange information are important. The customer is responsible for reviewing the order details before authorizing purchase.

An order is accepted when payment is approved and we confirm fulfillment. We may cancel or adjust an order if inventory is unavailable, pricing is incorrect, payment cannot be verified, or part information is incomplete. If we cancel a paid order, the applicable amount will be refunded.

Delivery dates are estimates and may change because of carrier, weather, inspection, inventory, or destination conditions. Customers must provide a safe, accessible delivery location and inspect the shipment promptly.

• •Report visible freight damage on the delivery receipt before signing.
• •Notify us promptly of concealed damage, missing items, or delivery problems.
• •Large freight items may require a commercial address, loading dock, or liftgate service.

Do not return a part without prior authorization. Approved returns must follow the supplied instructions and may be subject to inspection, shipping charges, or restocking terms stated on the invoice. Warranty coverage is governed by the Warranty Policy and any order-specific terms.

By providing your phone number and affirmatively opting in to receive text messages from Good Quality Parts, you agree to receive communications related to your interactions with us. Consent to receive marketing messages is not a condition of purchase.

SMS consent communication: Phone numbers collected through the SMS consent process, together with mobile opt-in data and consent records, will not be sold, rented, or shared with third parties or affiliate companies for their marketing or promotional purposes. We may provide this information only to service providers that help us deliver and operate the messaging service on our behalf, subject to appropriate confidentiality and use restrictions.

The frequency of messages may vary based on your interactions with our services and your communication preferences. Messages may be sent intermittently when relevant to your request, account, or transaction.

• •Messages may include appointment reminders, quote or order updates, shipping and delivery alerts, account or service notifications, and marketing promotions or offers when you have separately opted in to receive them.
• •Standard message and data rates may apply. Contact your mobile carrier for information about charges under your wireless plan.
• •You may opt out of non-essential text messages at any time by replying STOP to the number from which you received the message. After opting out, you may still receive communications that are necessary to complete or administer an active transaction where permitted by law.
• •For messaging assistance, reply HELP to the number from which you received the message, visit our Support page, email info@goodqualityparts.com, or call toll-free +1 888-538-4005.
• •Your use of our messaging service is also governed by our Privacy Policy and these Terms and Conditions.

To the fullest extent permitted by law, Good Quality Parts is not responsible for indirect, incidental, special, or consequential losses arising from website use or a product purchase. Our total responsibility is limited to the amount paid for the affected product, except where applicable law requires otherwise.

Good Quality Parts reserves the right to modify or update these Terms and Conditions at any time. Changes become effective when posted unless another effective date is stated. You are responsible for reviewing these terms periodically. Where required, we will provide notice of material changes.

We stand behind our warranties and want customers to feel confident when purchasing a used auto part. Questions may be sent to info@goodqualityparts.com or discussed by calling toll-free +1 888-538-4005.